1. Introduction
At Vertextcore Technologies (VCT), your privacy is a priority. We are committed to maintaining the trust and confidence of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us — whether through our website, software platforms, or services.
2. Information We Collect
We may collect and process the following data:
- Personal Identifiers – Name, email, phone number, job title, company name
- Account Information – Login credentials, billing details, preferences
- Technical Data – IP address, device ID, OS, browser type, location (approximate)
- Usage Data – Pages visited, session duration, clicks, form submissions
- Cookies & Tracking Data – To personalize experience and improve performance
3. How We Use Your Information
We use your data to:
- Provide and maintain our products and services
- Respond to inquiries and support requests
- Personalize your experience
- Analyze product usage for improvements
- Meet legal, regulatory, and contractual obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data:
- With trusted third-party service providers under contract (e.g., payment, cloud, analytics)
- If required by law, legal process, or to protect our rights
- With your consent, for integrations or partnerships
5. Data Security
We take security seriously and implement best-in-class safeguards including:
- Encryption (in transit and at rest)
- Access controls and audit logging
- Regular patching and security updates
- Secure software development lifecycle (SSDLC) practices
6. Cookies & Tracking
We use cookies and similar technologies for session management, performance analytics, and personalization. You can disable cookies via your browser settings, but it may impact your experience.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to your data
- Request correction or deletion
- Object to certain types of processing
- Withdraw consent at any time
To make a request, email us at: privacy@vertexcore.io
8. Data Retention
We retain your data only as long as necessary for operational, legal, or regulatory reasons. Once data is no longer needed, we securely delete or anonymize it.
9. International Data Transfers
If you’re using our services from outside our primary hosting region, your data may be transferred across borders. We ensure such transfers comply with applicable legal safeguards (e.g., SCCs).
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies independently.
11. Policy Updates
This Privacy Policy may be updated to reflect changes in legal, technical, or operational needs. We will notify you of material changes via email or on our website.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact:
Vertextcore Technologies (VCT)
📧 privacy@vertexcore.io
🌐 www.vertexcore.io